Training Calendar and Technology Purchase Policy

Per the communication sent last week, part of the continued efforts regarding contingency planning for the Covid-19 Pandemic includes a transition to Online Learning.  With this transition, the IT Department Tech Support staff will be offering training sessions over the next two weeks.  This is a joint effort with the Online Learning Department and will expand to include students as needed.  Training topics will include: Office 365, Zoom, Canvas, Panopto, and Proctorio.  Please review and book training sessions here.  Please also remember to check the Instructional Continuity Plan SharePoint Page for updates and refer to the daily email updates from said department with additional training links.

In addition, the Tech Lounge will be providing peripheral equipment (headsets, web cameras, a select amount of loaner laptops) for faculty without laptops or who are unable to use a shared office space or labs.  The availability of these items is limited due to industry supply-chain demand, so please ensure you put your request in early in the Webhelpdesk.  IT will not be supporting home equipment or approving additional hardware or software requests as these resources are being provided and/or available on campus.  Please refer to the Technology Purchase Policy here for additional concerns.

For assistance or questions please contact the Tech Support Team via the webhelpdeskemail, or by phone at (716) 829-8282.