Email sent on 9/22/20 by Information Services 

Please be aware of a phishing email that is circulating from fake faculty and staff email accounts (dyc.edu@gmail.com domain extension.)  D’Youville DOES NOT conduct financial business via email, and any message asking for your phone number, to purchase items (example: gift cards), or requests for financial information. Any request type of this nature should be made and verified with direct verbal communication. DO NOT respond to this email.  If you receive it, please notify the actual sender via phone or their verified email account, and then please report it as phishing by clicking on the button “Report Phishing Emails DYouville” 

If you do respond to this email and get a text message please –DO NOT respond to the text and block that number on your phone (steps are below.)

Please note that IT has already taken steps to mitigate this scam, including reporting these messages within Office 365 Quarantine, and reaching out to the users affected.  Please note that some easy steps users can take to minimize risk are the following (also available on Tech Support SharePoint Site.)

  1. Change your Password and do not re-use passwords!  This is an easy solution that will thwart most spammers.
  2. Make sure your 2Factor (MFA) is enabled for your Microsoft/Network Account!
  3. Never respond to unknown numbers or email messages that appear vague!
  4. Always check before hitting reply!

Please see the following resources for assistance:

Block numbers iPhone: https://support.apple.com/en-ca/HT201229

Block numbers Android: https://support.google.com/phoneapp/answer/6325463?hl=en

For further assistance please contact the Tech Support Team via the webhelpdeskemail, or by phone at (716) 829-8282

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